RESOURCE CENTER

Service & Client Administration
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Coordination of Benefits with Medicare Broker Guide
Overview and details about Medicare Secondary Payer and Group Size determination.
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Sample New Billing Statement (platform migration)
Effective 1/1/15, all Medicare group and individuals will migrate to the new HMK platform. Members will receive a new easier to read billing statement.
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Tips Completing a Paper Application
For paper applications, you should be sure to check with your upline for submission guidelines. Make sure the paper applications are complete and free of errors in order to avoid processing delays.
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Medicare Primary vs Secondary (Exclusion) comparison
Depending on group size, or the reason why someone is Medicare eligible, can affect whether Medicare or a Group Health Plan is primary.
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FutureScripts Secure (PDP) Claim Form
To be completed by Medicare beneficiary on an IBC or Amerihealth PDP or Part D prescription benefit, who paid out of pocket for a covered service, and is seeking reimbursement.
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sample member version of Medicare Exclusion FAQs
IBC developed this FAQ to help you determine how the Medicare Exclusion affects your groups and their employees. This is in regards to recent release from IBC, stating how group Medicare eligible members will receive notices in mail.
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Medicare Exclusion FAQs
IBC developed this FAQ to help you determine how the Medicare Exclusion affects your groups and their employees. This is in regards to recent release from IBC, stating how group Medicare eligible members will receive notices in mail.
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New Business Submission Guide (INDIVIDUAL)
This guide is for Amerihealth New Jersey and Independence Blue Cross INDIVIDUAL Medicare Advantage applications ONLY
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ROAM Training Guide - Group Medicare Renewals
ROAM will enable you to view and process 2014 Medicare Advantage group renewals, view alternate product options and submit plan changes (function of your general agent; producing agents are NOT able to submit plan changes on ROAM).
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10.15.2012
2013 Model Contact Card (Individual)
*Individual Market* This is a CMS approved model IBC contact card, which you can use when collecting contact information from Medicare beneficiaries. Beneficiary must provide permission for you to contact them.
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10.01.2012
IBC 2013 Medicare Part D - Creditable Coverage Determinations
This is a list showing all Rx plans offered by IBC, and advises which plans meet CMS testing for creditable or non-creditable stats. Employers who offer Rx, must advise all employees of Rx creditable status by 10/15.
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12.22.2011
Security 65, MedigapSecurity, and 65 Special - Notice of Change
IBC will be mailing notices to all members currently enrolled in a Security 65, MedigapSecurity, and 65 Special plan. CMS announced that there were small changes made to Medicare, and as such all medigap supplemental plans must adjust accordingly.
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10.24.2011
CMS Secret Shopper Checklist
CMS on occassion will have a secret shopper act as an interested Medicare Beneficiary at your group marketing/sales events. This checklist for your review, providing you a glimpse at what they will look for you as an agent to be compliant on.
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10.11.2011
Medicare Contact listing (for members)
Useful contact numbers and emails for IBC Individual Medicare
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