RESOURCE CENTER

Service & Client Administration
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2016 Policy Change Guide for Brokers
How to make plan and policy changes on the AHNJ4U retail platform
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2016 Direct Enrollment Guide for Brokers
How to enroll and renew subsidy-eligible members on AHNJ4U platform
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Migration Enhancements Insert
Beginning this month all customers will notice the new look & feel, as well as experience the enhancements from the new HMK operating system. This is a guide intended for individual consumers, to inform them on all changes.
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How to Understand your Invoice (migration version)
Beginning this month all customers will receive 1st invoice from the new HMK operating system. This is a guide intended for individual consumers, to assit in reading their new look invoice.
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2015 AHNJ IHC Consumer FAQ
This list of questions and answers was carefully put together in an effort to answer member’s question before they need to call the customer service center.
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