RESOURCE CENTER

Sample Letters
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sample Employer letter regarding granting IBXpress access to broker
A corrective mailing will be sent to customers who received the first mailing explaining our mistakes, providing a corrected letter, and an updated authorization form that specifies the correct producing broker.
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sample Broker Access to Employer Portal
included in customer mailing from IBC, this form is similar to IBXpress (EAF) access letter. This form can only be used as part of this mailer and will not be accepted by IBC as the normal notice to assign access.
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Sample Member letter for 2015 Medigap Security discount drug program discontinued
Independence Hospital Indemnity Plan, Inc. is discontinuing the 2015 MedigapSecurity discount drug program effective July 1, 2015. During the week of May 18, letters will be mailed to members to communicate this change.
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Sample Group letter for 2015 Medigap Security discount drug program discontinued
Independence Hospital Indemnity Plan, Inc. is discontinuing the 2015 MedigapSecurity discount drug program effective July 1, 2015. During the week of May 11, letters will be mailed to group plan administrators to communicate this change
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Sample Member letter for Update to Anthem Cyber-Attack (SSN not compromised)
Update to Anthem cyber-attack, regarding updated information discovered as part of the FBI investigation. These members did not have SSN compromised.
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Sample Member letter for Update to Anthem Cyber-Attack (SSN compromised)
Update to Anthem cyber-attack, regarding updated information discovered as part of the FBI investigation. These members had SSN compromised.
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Sample Group letter for Update to Anthem Cyber-Attack
from Linda Taylor, Senior Vice President and Chief Sales Executive; regarding updated information discovered as part of the FBI investigation
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Sample Member letter for Premera Cyber-Attack
Impacted members will receive a letter from Independence by mail informing them of the Premera mailing, its content, and the free credit monitoring services available to them. The letter to members will be sent week of 4/6/15.
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Sample Group letter for Premera Cyber-Attack
from Linda Taylor, Senior Vice President and Chief Sales Executive
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Sample member text message regarding mobile app for chronic conditions
Introducing CareCam, a FREE, easy-to-use mobile app that delivers customized communication and support to patients with chronic conditions like asthma and diabetes.
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Sample asthma member letter regarding mobile app for chronic conditions
Introducing CareCam, a FREE, easy-to-use mobile app that delivers customized communication and support to patients with chronic conditions like asthma and diabetes.
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Sample diabetic member letter regarding mobile app for chronic conditions
Introducing CareCam, a FREE, easy-to-use mobile app that delivers customized communication and support to patients with chronic conditions like asthma and diabetes.
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Sample commercial member letter regarding a new cardiopulmonary health program
Independence has identified approximately 1,000 Medicare and commercial members at risk for unplanned hospitalization. These potential enrollees will receive a letter from Independence explaining the program and inviting them to participate.
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