RESOURCE CENTER

Sample Letters
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03.21.2013
Sample Member letter for Primary Health Coach
Due to system enhancements, eff 5/6/13, IBC will offer Health Coach services through a new vendor. Highly engaged members working with a Health Coach under IBC 's current program will be notified of this change.
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02.06.2013
Employer ID Number - Request Form
CMS requires that IBC provide CMS with the EIN for any Medicare Advantage or PDP customer active during 2012. In order to comply, IBC has mailed this sample letter and form to all affected clients, asking for return by 2/8/13.
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12.05.2012
Sample employer letter for Massachusetts health care reform
Sample letter to employers, to be sent by IBC during week of 12/3, if they have enrolled members who are MA residents. Employer must complete attestation form and return to IBC no later than 12/21/12.
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11.30.2012
Sample letter for formulary list changes effective January 1st, 2013
Letter to sent to IBC members advising of the formulary list changes as of January 1st, 2013
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11.15.2012
Sample Employer letter for 2013 Summary of Changes
Sample employer letter to be sent to groups advising them of the summary of changes to their IBC benefits. Please be sure members read this mailer, as it will contain changes policy since 2012 changes were released. Mailings will begin 11/21/12.
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11.15.2012
Sample Member letter for 2013 Summary of Changes
Sample member letter to be sent to members advising them of the summary of changes to their IBC benefits. Please be sure members read this mailer, as it will contain changes policy since 2012 changes were released. Mailings will begin 11/21/12.
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11.14.2012
Sample Humatrope change letter
Sample member letter to be sent to members who have a script or pre-auth for Humatrope, advising that 1/1/13 it will be a non-formulary/tier 3 drug.
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11.01.2012
Sample Nexavar letter
Sample member letter to be sent to those who recently folled a Nexavar prescription. As of 11/30/12, manufacturer is only offering through select pharmacies (Accredo or CuraScript), so members must take steps to assure no interuption in service.
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10.24.2012
Sample Transparency Letter
Sample provider letter announcing IBC's upcoming new comparative procedure costs tool via NaviNet.
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10.16.2012
Sample targeted Mailed for Urgent Care Benefit
Targeted mailed for Urgent Care Benefit now available on their health plans, which give members ability to see a growing network of actual Urgent Care facilities, who provide prompt non-emergency services when their PCP may be unavailable.
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10.16.2012
Sample Member letter for Adderall XR coverage
Sample member letter to be sent to all fully insured and self-insured members who may be taking Adderall XR. Due to low supply of generic equivalent of Adderall, IBC is allow the brand drug to remain at tier 1 from 11/1/12 through 12/31/13.
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10.05.2012
Sample Member letter for New ID card for DE residing members
Sample member letter to be sent to employers with members who reside in DE. New ID cards will be issued that show the member's PCP office, rather than actual PCP. ID cards will be distributed throughout October.
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10.05.2012
Sample Employer letter for New ID card for DE residing members
Sample employer letter to be sent to employers with members who reside in DE. New ID cards will be issued that show the member's PCP office, rather than actual PCP. ID cards will be distributed throughout October.
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10.01.2012
Sample Employer letter for Medicare D creditable notification requirements
Sample employer letter to be sent to employers who offer an Rx plan through IBC advising employers to advise employees by 10/15 of their prescription plan's creditable status. Sample ER notification letters can be found on CMS website.
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09.24.2012
Sample Member letter for Traditional withdrawl (51+ size without PPO)
Sample letter to targeted to members with traditional plans, advising them that as of anniversary beginning 1/1/13, if they traditional members will be transitioned to most comprehensive PPO or currently offered Blue Solution plan.
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