RESOURCE CENTER

Service & Client Administration
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10.25.2012
Contact Information for Producers (INDIVIDUAL)
Useful contact numbers and emails for Aetna Individual Medicare business. If you need assistance, your Brown & Brown account manager is here to help.
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09.24.2012
HIPPA Authorization form
Members must complete this form in order for health information to be released to a broker. This includes discussion of claims or other issues where PHI may be discussed.
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09.24.2012
Meeting-Events form for CMS Approval
If you are presenting Aetna to a group of seniors (ie: Health Fair) for AEP, these meetings must be reported to Aetna so they can report to CMS for approval. Use this approved form. Last day for reporting 11/2012 meeting is 10/10/12.
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08.16.2012
Individual Medicare reports moving to Producer World
Starting August 18th, reports on your Aetna Individual Medicare book of business will be available on Producer World. This includes reports for: monthly commission, year-to-date commission, enrollment roster, and application pipeline.
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01.04.2012
2012 Group Medicare Service Areas
Listing of counties throughout the United States where Aetna's Group Medicare Advantage product is available for employers sitused in said counties.
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10.24.2011
Enrollment & Compensation for Aetna Medicare Products
It's as easy as 1, 2, 3....helpful guidelines and tips on how to complete applications to ensure proper processing of beneficiary enrollment and your compensation.
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10.24.2011
CMS Secret Shopper Checklist
CMS on occassion will have a secret shopper act as an interested Medicare Beneficiary at your group marketing/sales events. This checklist for your review, providing you a glimpse at what they will look for you as an agent to be compliant on.
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10.24.2011
2012 Individual Medicare Enrollment Applications - Aetna
Aetna branded release for October 2011, which reviews some changes to the PAPER 2012 Individual Medicare enrollment form. While compliant with CMS guidelines, members must still indicate a provider code. Online applications request the ID.
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