Brown and Brown Consulting

Thank you for considering Brown and Brown Consulting brokerage services to enhance your general agency experience. Our goal is to develop long-term partnerships with producing agents and carriers by distinguishing Brown and Brown Consulting as the premier provider of sales, service and professional expertise. Agents are assigned an experienced, licensed, dedicated account manager to assist them through all aspects of the sale and maintenance of group insurance. If your client has an enrollment, claim or billing problem let our established insurance company relationships go to work for you.

The following is a brief description of the services available to you from your dedicated account manager.

	•	Commission payments received from the carriers for the business placed through consultbb.css are remitted within 48 hours of receipt from the carrier. Commission payments are accompanied with detailed statements and are available in various electronic formats.
	•	On-going carrier updates and education via electronic broker releases, seminars and hard-copy mailings.
	•	Issue resolution, billing, enrollments, and claims, our Resolution Department will work directly with the carrier on your behalf so that issues can be resolved without major delays for you or your clients.
	•	Electronic delivery of client renewals as received from the carriers.
	•	Pre-sale quoting, our account managers will review with you your clients objectives with the goal of providing a consultative approach towards recommending carriers, benefits, or possible alternative funding arrangements.
	•	Audit client paperwork to ensure that the all the information is complete, accurate, and compliant prior to transmission to the carrier.
	•	Case installation; our carrier relationships afford us the ability to electronically install cases for you, eliminating unnecessary delays.
	•	Case tracking with written confirmation.